How to Use FaceTime: iPhone Beginner's Guide in 7 Steps

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By ShowMeStepByStepPublished Updated

Based on a video by Rich Bowlin.

FaceTime turns a regular phone call into something that feels a lot more like sitting across the kitchen table. The other person can see your face, you can see theirs, and suddenly you're catching up the way you used to when everyone lived closer.

FaceTime is already on your iPhone. There's nothing to download and nothing to sign up for - if you have an Apple account on the phone, you're good to go. You can start a call from the FaceTime app, from a text message thread, or right from someone's contact card. All three ways do the same thing.

Once you're on a call, you can mute your microphone if the dog starts barking, turn off your camera for a minute, and end the call when you're done. The only piece of gear worth picking up is a small stand. Holding the phone in your hand for ten minutes gets old and the picture wobbles for whoever you're talking to.

This tutorial follows Rich Bowlin's iPhone Basics for Seniors series, which is aimed squarely at people who want clear, no-jargon explanations.

Step-by-Step Guide

1

Open the FaceTime App

1:55
Step 1: Open the FaceTime App

Find the FaceTime icon on your iPhone. It's a green button with a white video camera inside. On most iPhones it sits in the dock at the bottom of the home screen. If it's not there, swipe down from the middle of the home screen and type 'FaceTime' to find it.

Tap the icon to open the app. The first screen shows your call history - every FaceTime call you've ever made or received. If you've called someone before, you can just tap their name in this list and you're calling them again.

Tip

FaceTime works over Wi-Fi or cellular data. If you're connected to Wi-Fi at home, the call won't use any of your data plan.

2

Tap New FaceTime to Start a Call

2:18
Step 2: Tap New FaceTime to Start a Call

To call someone who isn't already in your call history, tap the green New FaceTime button at the top right of the screen.

A panel slides up with a To field at the top, ready for you to type in a name, phone number, or email address. Right below that you'll see suggested contacts pulled from your phone book.

Tip

The Create Link button right next to New FaceTime is for calling someone who doesn't have an iPhone. It makes a web link you can text or email - the other person opens it in their browser and you have a FaceTime call with an Android or Windows user.

3

Type a Contact and Tap FaceTime

3:15
Step 3: Type a Contact and Tap FaceTime

Type the person's name or phone number in the To field. As you type, matching contacts pop up under the field - tap the right one to add them.

Once their name turns blue at the top, you'll see two big buttons: a green FaceTime button for a video call, and a phone button below it for FaceTime audio (sound only, no video). Tap the green FaceTime button to start the video call. Their phone rings on their end and the call connects when they tap Accept.

Tip

If you only ever talk to one or two people on FaceTime, those calls will show up in your history every time. You don't have to retype the name - just tap their row at the top of the FaceTime screen.

4

Start a FaceTime Call from the Messages App

3:42
Step 4: Start a FaceTime Call from the Messages App

You don't have to open the FaceTime app to make a FaceTime call. Open the Messages app and tap a text thread with the person you want to call.

In the top right corner of the message thread you'll see a small camera icon next to the contact's name. Tap it. A little menu pops up with two choices: FaceTime Audio and FaceTime Video. Tap FaceTime Video to start a video call right from inside the text thread.

Tip

FaceTime Audio is great when you don't feel like being on camera but still want the higher-quality audio that FaceTime provides. It uses your internet connection instead of your cellular plan minutes.

5

Start a FaceTime Call from the Contacts App

4:15
Step 5: Start a FaceTime Call from the Contacts App

You can also call someone straight from their contact card. Open the Contacts app and tap the person's name to open their card.

In the row of round icons under their photo, look for the FaceTime icon - a little video camera. Tap it once and the FaceTime call starts right away. No extra screens, no confirmation. This is the fastest way if you keep your contacts organized.

Tip

If the FaceTime icon is grayed out for a contact, they probably haven't set up FaceTime on their device. Try a regular phone call first, or ask them to open the FaceTime app and accept Apple's terms once.

Products used in this step

6

Mute Your Mic or Turn Off the Camera During a Call

5:20
Step 6: Mute Your Mic or Turn Off the Camera During a Call

While you're on a FaceTime call, tap anywhere on the screen to bring up the row of controls along the top. You'll see five round buttons: Audio, Camera, Mute, Share, and a red End.

Tap Mute to silence your microphone - the person on the other end can still see you but can't hear anything. Tap it again to unmute. Tap Camera to turn off your video, which is handy if you need to walk away or just don't want to be on camera for a moment. The other person sees a blurred-out image with your name until you tap it again.

Tip

The controls hide themselves after a few seconds so they don't cover the picture. Just tap the screen any time to bring them back.

7

Set Your iPhone on a Stand for Steady Calls

6:30
Step 7: Set Your iPhone on a Stand for Steady Calls

The single biggest upgrade to your FaceTime calls is a small phone stand. When you hold the phone in your hand, the picture wobbles around, your arm gets tired, and the other person mostly sees the inside of your nose.

Set the iPhone on a stand at eye level, sit a comfortable distance back, and the call suddenly looks the way it's supposed to look. Both hands stay free, the picture is steady, and you can sip coffee or hold a grandchild while you talk. Any cheap adjustable stand from Amazon works fine.

Tip

If you don't have a stand, prop the phone up against a coffee mug or a stack of books. It's not as adjustable but it'll do until you order one.

Products Used

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How to Use FaceTime: iPhone Beginner's Guide in 7 Steps

Tools
2
Steps
7
Video
7 min

Your Guide

Rich Bowlin

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