How to Fix a Running Toilet

The finished result: How to Fix a Running Toilet

By ShowMeStepByStepPublished Updated

Based on a video by Roger Wakefield.

Step 2 of 5 inHome Survival Basics

To fix a running toilet: shut off the water supply at the valve behind the toilet, flush the tank empty, and check the flapper - if it's warped, stained, or doesn't seal, swap it for a $5 replacement. If the flapper is fine, the culprit is the fill valve: pull the top off and replace the rubber diaphragm, or swap the entire valve. Most running toilets are fixed in 15 minutes with a crescent wrench and a pair of channel-lock pliers.

Why is my toilet running?

Water is either escaping the tank faster than it fills, or the fill valve never shuts off. Four things cause nearly all of it, and they are not equally likely.

What you see or hearWhat is wrong
Tank refills itself every few minutesFlapper not sealing - hard, warped or scaled up
Trickle down the overflow tubeFloat set too high
Flapper shuts early, or hangs openChain too short, too long or tangled
Hiss that never stops after a flushFill valve diaphragm worn or full of grit

The flapper is the answer most of the time. Rubber stiffens after three or four years, and an in-tank bleach tablet will chew one up in a season. Run a finger around the rim - chalky or black on your skin means it is done. A replacement flapper is five dollars, but they are not universal - take the old one to the store with you.

The dye test: flapper leak or fill valve leak

A few drops of food coloring tell you which half of the tank to work on. Color the tank water, wait fifteen minutes, do not flush.

  • Color in the bowl. It is leaking past the flapper. Replace it.
  • Bowl clear, tank still tops up. Water is going out the overflow. Lower the float or rebuild the fill valve.

How to stop a toilet from running

Shut the water off at the angle stop behind the toilet, flush the tank dry, sponge out the last inch. Flapper before anything else, then the diaphragm, then flush grit out of the valve body. Water back on, and watch one full cycle. If the angle stop is seized, do not force it - shut off at the main.

What a running toilet is costing you

A flapper passing water around the clock can waste on the order of 200 gallons a day, near 6,000 gallons a month, or $20 to $60 on a water and sewer bill for want of a five dollar part. A quiet leak costs more than a loud one, because nobody fixes it.

When to replace the whole fill valve

Cleaning the diaphragm is worth one attempt and it does fix a fair number of toilets. Replace the valve outright when the hiss returns within a week, when the shank is cracked or the lock nut weeps, or when no rebuild kit exists for it. A universal valve drops into the same hole - set it to the old one's height, water line half an inch below the overflow tube. See how to replace a toilet fill valve.

Still running? Work through these

  • New flapper, same leak. Run a fingertip around the flush valve seat. Any nick or pit passes water, and that seat only comes out with the tank off.
  • Chain length. One link of slack, no more. Too tight holds the flapper off its seat, too loose and it slides underneath.
  • Water into the overflow. Float too high. Turn the adjustment down a quarter inch at a time.
  • Weak flush, slow bowl. Different problem - go and plunge the toilet.

A running toilet and a dripping faucet are the two most common plumbing leaks in a house. If a faucet in your home drips too, see how to fix a leaky faucet for the same kind of fast, low-cost fix.

What you'll need

Step-by-Step Guide

7 steps · about 7 minutes.Check off each step as you go and your progress saves automatically.

1

Shut Off the Water

0:43
Step 1: Shut Off the Water - How to Fix a Running Toilet

Find the angle stop valve under your toilet. It's the little valve where the hose connects to the wall. Turn it a quarter turn if it's a newer style, or screw it clockwise if it's older. Then flush the toilet to drain the tank. Make sure the water actually stops before you disconnect anything.

Tip

Always confirm the water is off before disconnecting the supply line. If the valve doesn't fully shut off, you'll have water spraying everywhere.

2

Remove the Lid and Disconnect the Supply

1:37
Step 2: Remove the Lid and Disconnect the Supply - How to Fix a Running Toilet

Take the tank lid off and set it somewhere safe - porcelain cracks easily if you drop it. Put a towel under the supply line connection, then loosen the nut where the hose meets the bottom of the tank. A little water will drip out from what's left in the fill valve. Pull the hose out of the way.

3

Check the Flapper

2:58
Step 3: Check the Flapper - How to Fix a Running Toilet

The flapper is the rubber piece at the bottom of the tank that seals the water in. Unhook it from the flush valve and check the rim for cracks, nicks, or warping. If it looks worn or doesn't sit flat anymore, that's your problem. Replacement flappers are cheap and just snap right back into place. Make sure to get one designed for your specific toilet.

Tip

When you snap the new flapper in, pull it up to make sure it reaches the top of the flush valve. If it doesn't, it won't seal right when the tank is full.

4

Inspect the Fill Valve Diaphragm

3:40
Step 4: Inspect the Fill Valve Diaphragm - How to Fix a Running Toilet

If the flapper looked fine, the fill valve is probably the issue. Unscrew the top cap, then lift and turn to remove the upper section. Inside you'll find a small diaphragm with a pin and a seal. Pull it apart and look for debris or buildup. Rinse everything off with clean water - soapy water if it's really gunked up.

5

Flush Out Any Debris

4:22
Step 5: Flush Out Any Debris - How to Fix a Running Toilet

Look down inside the fill valve body for any trash or sediment. If you see anything, hook the supply line back up, crack the angle stop on just barely, and let the water pressure flush it out. You might want to put a rag over the top so water doesn't spray. Sometimes just clearing the debris is all you need to fix it.

6

Reassemble or Replace the Fill Valve

5:55
Step 6: Reassemble or Replace the Fill Valve - How to Fix a Running Toilet

Put the diaphragm back together the same way it came apart. Set it back in, lift and turn to lock it. If cleaning didn't fix it, you'll need to replace the whole fill valve. Remove the nut on the bottom, pull the old one out, and slide the new one in at the same height. Make sure the rubber washer is on the bottom. Tighten the nut and reconnect the fill tube.

Tip

Set the new fill valve to the same height as the old one. The water level should hit about half an inch to an inch below the overflow tube.

7

Reconnect and Test

6:40
Step 7: Reconnect and Test - How to Fix a Running Toilet

Hook the supply line back up and snug the connection so it doesn't leak. Turn the angle stop back on. Water will start filling from the bottom and slowly rise to the proper level, then stop. If it stops on its own, you're good. Put the tank lid back on carefully and you're done.

Keep going

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Products Used

The Checklist

How to Fix a Running Toilet

Tools
3
Materials
2
Steps
7
Video
7 min

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Your Guide

Roger Wakefield

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Question 1 of 5

First thing to do before any toilet repair work?

Quick reference

Key takeaways from How to Fix a Running Toilet

5 questions, answers, and one-line explanations. Tap to expand.

  1. 1.First thing to do before any toilet repair work?

    Answer: Shut off the water supply

    Always close the angle stop first or you'll be doing the rest of the job underwater.

  2. 2.Where is the angle stop valve located?

    Answer: Where supply hose meets wall

    It's the small valve at the wall behind/beside the toilet, on the supply hose. Newer ones turn a quarter; older ones spin a wheel.

  3. 3.Two most common causes of a continuously running toilet?

    Answer: Flapper and fill valve

    If water keeps running, it's almost always either a bad flapper (won't seal) or a stuck fill valve (won't shut off).

  4. 4.When checking the flapper, what are you looking for?

    Answer: Cracks nicks or warping

    Rubber degrades — any crack or warp breaks the seal. The chain is rarely the cause.

  5. 5.After cleaning a fill valve, why briefly crack the angle stop?

    Answer: Flushes debris out the valve

    Loose sediment in the supply line will jam the fresh diaphragm. A quick burst with the valve body open flushes it clear.

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